Our Guarantees
We put our clients first and as members of The Texas Real Estate Commission, we adhere to Real Estate Inspectors Standards of Practice that define the requirements for a real estate inspection performed for our prospective clients. The Texas Real Estate Commission Standards of Practice, also dictate the responsibility of the inspector and the purpose of an inspection, as a visual survey of a structure and a basic performance evaluation of the systems and components of a building at the time the inspection was conducted. Our inspectors are required to use this Property Inspection Report form for the inspection to mitigate any unclear comments. Our members shall always act in the interests of the client unless doing so violates a law, and disclose any conflict of interest with the client. In addition to the state's standards of practice, we abide by a strict code of ethics, which promotes a high standard of professionalism, business ethics, and inspection procedures and outlines the limitations and specific purpose and scope of our duty to the profession and the public.
100% MONEY BACK GUARANTEE*
If you are not satisfied with our service or the performance of our inspectors, we will gladly refund your money.
Clients must notify us in writing that they are not satisfied with our services prior to receiving their written report.
The client must be present for the last hour of the inspection. During this time, we will present our findings to the client.
* Upon Cancellation of the inspection, we will not produce a report and a trip charge will be invoiced if applicable.
24-HOUR REPORT GUARANTEE*
We know that when purchasing a property, time is of the essence, wich is why we guarantee delivery of the inspection report within 24 hours of the inspection. If the report is not sent to you within 1 business day of the scheduled time of the inspection, we will refund your money.
* This guarantee does not apply to commercial inspections, homes greater than 4000 square feet, construction inspections, multi-family inspections, and properties that are in poor condition which will require additional time to build a complete report. Business hours are defined as Monday - Friday. Reports will not be delivered on Sunday. The client must have signed the inspection agreement and paid for the inspection for the delivery guarantee criteria to be active.
Our clients rely on our team to guide them through a complicated and stressful process. To show that their trust in us is justified, our InterNACHI Certified Professional Inspectors offer InterNACHI's "We'll Buy Your Home" Guarantee. Our client's home purchase or sale is protected if their InterNACHI inspector misses something during the inspection that's included in InterNACHI's Residential Standards of Practice. InterNACHI® Certified Professional Inspectors® have the experience, training, and professionalism to deliver the information you need. Find out more about InterNACHI's Buy-Back Guarantee below and at www.nachi.org/buy.
Backed By the Honor Guarantee
InterNACHI® is so certain of the integrity of our members that we back them up with our $25,000 Honor Guarantee.
InterNACHI® will pay up to $25,000 (USD; maximum collective aggregate) for the cost of replacement of personal property lost (and not recovered, restituted, or insured) during an inspection and stolen by an InterNACHI®-certified member who was convicted of or pleaded guilty (or no contest) to any criminal charge resulting from the member's taking of the client's personal property. The claimant agrees that the exclusive venue for any action against InterNACHI® arising out of this Honor Guarantee is the District Court in Boulder County, Colorado. InterNACHI's Honor Guarantee is valid throughout the U.S. and Canada.
